Redeem a gift card, key or code to your Microsoft account

How do I redeem Microsoft Office product key?

office.com/setup product key

Tips about gift vouchers and codes

Here are a couple of tips you should know before you begin:

  • Both the Microsoft and Xbox cards work nonetheless. When redeemed to your Microsoft account, you can spend your parity at Microsoft Store on the web, on Windows, and on Xbox. You can get the most recent applications, diversions, films, TV shows, and Surface, Xbox, and extras.
  • Gift vouchers don’t at present work at physical Microsoft Stores.
  • You presently can’t purchase Office 365 with a gift voucher.

The most effective method to redeem a gift voucher or code on the web

The simplest method to redeem a gift voucher or code is on the web. Sign in to microsoft.com/reclaim with your Microsoft account, enter the 25-character code, and after that select Next.

Significant

On the off chance that you or your family have various Microsoft accounts, ensure you’re marked in to the one to which you need to apply the gift voucher or code. Cash can’t be exchanged starting with one Microsoft account then onto the next and can’t be changed over starting with one money then onto the next. For more data, see Limits on the cash in your Microsoft account.

Take a stab at marking in to your Microsoft account utilizing an InPrivate program session to clear all other Microsoft account information from the store. See Browse InPrivate in Microsoft Edge for more data.

On the off chance that you need, you can likewise recover a card or code from Microsoft Store on a Windows 10 gadget or Xbox One support. For more subtleties, go to the following area.

Step by step instructions to redeem a gift voucher or code from Microsoft Store on a Windows 10 gadget, Xbox One reassure, or Xbox 360 support

For Windows 10 gadget:

  • On your Windows 10 gadget, select Microsoft Store on the taskbar.
  • In Microsoft Store, select the See more menu (situated by the Search box on the upper right half of the page).
  • Select Redeem a code. In the event that you aren’t as of now marked in, sign in to the Microsoft account on which you need to recover the code.
  • Enter the 25-character code, and afterward select Redeem. Try not to stress over hyphens, the framework deals with those for you.

How might I tell if my card or code was redeemed?

To check whether your card or code was redeemed, check your request history. On the Order history page, search for the date that you reclaimed the card or code, and you’ll see the request number and how the card or code was utilized. In the event that you seed Redeemed code under Payment strategy, the card or code was effectively reclaimed.

What occurs after I reclaim my gift voucher or code?

  • On the off chance that the card or code has cash on it, we’ll apply the whole parity to your Microsoft account. You can utilize it to purchase things from Microsoft Store on the web, on Windows 10, and on Xbox One.
  • On the off chance that the card or code is for a particular application or diversion, we’ll add it to your own library, where you can download and introduce it. Go to My Library in Microsoft Store. At the point when some applications or amusements are recovered, they will take you to the item page where you can likewise download and introduce.
  • On the off chance that the card or code is for a membership, you can discover it in your Services and memberships.
Xbox One comfort
  1. Ensure you’re marked into the right Microsoft account on your Xbox One comfort
  2. From the Home screen, scroll appropriate to Store.
  3. Look down and select Use a code.
  4. Adhere to the directions on the screen to reclaim your gift voucher or code.

​ — or —

  1. State “Xbox, utilize a code.”
  2. Adhere to the directions on the screen to reclaim your gift voucher or code.

How might I tell if my card or code was recovered?

To check whether your card or code was recovered, check your request history on your Xbox One. Here’s the secret:

  1. Press the Xbox catch to open the guide.
  2. Select Settings > Account >Payment and charging > Order history to open Xbox Assist.
  3. Select the card or prepaid code you recovered to get the request subtleties.
  4. In the event that you see Completed beside Status on the request subtleties screen, you’ve effectively recovered the card or code.
What occurs after I redeem my gift voucher or code?
  • On the off chance that the card or code has cash on it, we’ll apply the whole equalization to your Microsoft account. You can utilize it to purchase things from Microsoft Store on the web, on Windows 10, and on Xbox One.
  • On the off chance that the card or code is for a particular application or amusement, we’ll add it to your own library, where you can download and introduce it. Press the Xbox catch on your controller and afterward select My diversions and applications > Ready to introduce. Select the application or amusement, at that point select Install.
  • On the off chance that the card or code is for a membership, for example, a membership to Xbox Live Gold, you can discover it in Settings > Account > Subscriptions.

Note

You can’t utilize Microsoft or Xbox gift vouchers to buy content from the Xbox 360 Marketplace or Xbox 360 substance on the Xbox One

Xbox 360

Ensure your reassure is associated with the Internet and you’re marked in to the Microsoft account on which you need to reclaim the code.

  1. Press the Guide catch on the controller.
  2. Pick Games and applications > Redeem code.
  3. Enter the gift voucher code and select Done.

Troubleshooting

In case you’re experiencing difficulty recovering a gift voucher or code, select one of the accompanying investigating situations that best accommodates your issue to attempt and get things working,

The code was at that point recovered

When a code has been recovered, it can’t be reclaimed once more.

Check your request history to check whether it was at that point reclaimed for you.

In the event that you have more than one Microsoft account, you may have reclaimed it on the other one. Have a go at marking in with your other Microsoft record and have a go at reclaiming once more, or checking your request history.

The code wasn’t found

Watch that you entered the code effectively. In the event that the code was harmed, scratched, or distorted somehow or another you may not be seeing the right characters. Codes shouldn’t contain the accompanying characters: An, E, I, O, U, L, S, 0, 1, 5.

The code was harmed or not clear

In the event that the code was harmed, scratched, or distorted somehow or another you may not be seeing the right characters. Codes shouldn’t contain the accompanying characters: An, E, I, O, U, L, S, 0, 1, 5.

On the off chance that it’s a physical code, have a go at returning it to the spot you obtained it from and clarifying that it couldn’t be reclaimed.

On the off chance that it’s a computerized code, contact the individual who sent it to you and clarify that the code couldn’t be recovered. On the off chance that this code was a blessing from another player, request that they sign in to their Order history and select Cancel thing.

The code is for substance you effectively claim

On the off chance that the code is for substance you effectively possess, there are two or three spots you go to introduce your substance.

Windows 10

In the event that this is a Windows 10 diversion or application, dispatch the Microsoft Store application on your gadget and afterward select > My Library > All possessed.

Xbox One

In the event that this is a Xbox One diversion or application, perceive How to introduce amusements on Xbox One for more information.

You can give the code to a companion since you never again need to recover it.

The code hasn’t been enacted

In the event that the code hasn’t been initiated, return it to where it was bought and request them to actuate it so it very well may be reclaimed. Make a point to take your evidence of procurement with you.

The code doesn’t coordinate your nation or district

The code was obtained for use in an alternate nation or district than the one your record is set to, so you won’t most likely reclaim it.

On the off chance that you acquired this code, take a stab at reaching the retailer you obtained it from for help.

On the off chance that this was a blessing from somebody, and the individual who sent it to you doesn’t live in a similar nation or area as you, request that they sign in to their Order history and select Cancel thing. When they do that, they can resend the code utilizing the nation or area that coordinates the one for you.

Different confinements

Gift vouchers can be recovered to individual Microsoft accounts, not business or corporate records. In the event that you don’t have an individual record, visit the Microsoft account page to join.

Gift vouchers can’t be utilized to shop at Microsoft Store retail stores.

You can’t utilize a gift voucher to buy Office 365 memberships.

You can’t utilize Microsoft or Xbox gift vouchers to buy content from the Xbox 360 Marketplace or Xbox 360 substance on the Xbox One.

A gift voucher must be recovered in the cash imprinted on the card, or portrayed on the site. Precedent: a gift voucher in U.S. dollars can’t be utilized to purchase an application evaluated in Euros.

The gift voucher or code may have extra guidelines, and might be liable to extra terms and conditions.

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